Professional One Franchising

Yesterday, we had the good fortune to have the always interesting and entertaining Jay Thompson (@phxREguy) on our #RTB on the Radio show. As many of you will know, Jay is: The winner of Inman News‘ 2009 “Most Innovative Blog.” The founder, owner and broker of Thompson’s Realty based in Phoenix, AZ. A totally unique [...]

I have purposely avoided writing this post for the better part of a year. But the issue just keeps coming up, and, after having this exchange for the fifth or sixth time with various colleagues on Twitter, I felt it was probably time to document the “missing out on Bill Gates” debate in a blog [...]

The second season of #RTB on the Radio has now officially kicked off. And it kicked off with a bang. Our first guest of Season Two was Chris Smith – aka @TechSavvyAgent -  the driving force behind and creator of TechSavvyAgent.com, Inman News’ 2010 Real Estate Blog of the Year. Chris dropped so much knowledge [...]

We don’t need no brick & mortar… Pink Floyd is one of my favorite bands. And one of my favorite Pink Floyd songs is “The Wall.” Everyone knows the song, right? It’s about how we as people construct walls… The real estate industry is going through the exact opposite process. In real estate, the wall [...]

Do you remember the movie, ‘There’s Something About Mary?’  I’m sure you do. The Farrelly brothers “romantic” comedy certainly raised some eyebrows when it hit the big screen. One scene in particular, though, continues to stand out in my mind. Ben Stiller’s character, Ted, picks up a hitchhiker to fight off boredom on his drive [...]

I’ve been bothered by something for a very long time. Basically, since that day I entered the real estate industry back in 1991. I’m going to call this problem the “ethics of open houses.” What She Said! I wrote an entire blog post on this topic last night. And while surfing the Internet this morning [...]

At #ICSF (Inman Connect San Francisco), held July 13-15, 2010, Sherry Chris, the CEO of Better Homes and Gardens Real Estate, presented a list of 24 brokerages she termed “Beta Brokerages,” or the next generation of innovative real estate brokerages. Professional One was selected as one of these “next gen” brokerages. Chris stated the following: [...]

At our office meetings (we don’t have “sales” meetings), we use words like “service,” “excellence,” “communication,” “under-promise” and “over-deliver.” We discuss topics like “managing expectations” and “providing value-added service” and “becoming the trusted expert.” We talk about challenges we’ve had with clients and situations…and we share what we’ve learned from those experiences with one another. [...]

Over the course of the 20 years I’ve been in real estate, and in particular in the 14 months I’ve been immersed in Twitter, I’ve heard Realtors say something over and over and over. And every time I hear this thing being said, it’s like fingernails on a chalkboard to me. Really? REALLY? Really… Every [...]